Terms & conditions

The rules that govern your account.

Plain-language terms covering accounts, payments, rates, credit, investments, and use of this website.

Who these terms apply to

These terms apply to customers of ShoreCreditCorp and to visitors using this website. Individual products — accounts, cards, credit facilities, and investment services — are each governed by their own agreement, which is provided to you before you commit and which prevails over this page where the two differ.

Opening and operating an account

Accounts are opened only after identity verification, including Video KYC where applicable, and are subject to our acceptance. You must give accurate information and tell us promptly when your details change.

You are responsible for keeping your credentials, cards, and one-time codes secure, and for the instructions given from your account. Tell us immediately if you suspect unauthorised access.

Payments and transfers

We act on the payment instructions you give us. Check the beneficiary details before confirming, because a completed transfer may not be reversible. Cut-off times, limits, and settlement timelines apply and are published in the app.

We may delay or decline a payment where we are required to do so by law, where we suspect fraud, or where the instruction is incomplete.

Interest, charges, and rates

Interest rates on deposits and credit, foreign exchange rates, and charges are indicative on this website, may change, and are confirmed at the time of the transaction or in your product agreement. Published rates are quoted for guidance and are not an offer.

Credit and lending

Applications for credit are subject to verification, underwriting, and approval. Nothing on this website, including calculator outputs and illustrative ranges, constitutes an offer of credit or a commitment to lend. Approved amounts, rates, fees, security, and repayment terms are set out in your credit agreement.

Investment services

Mutual funds, gold, silver, and other investment products are not bank deposits, are not guaranteed, and can fall as well as rise in value. Past performance does not indicate future results. Any guidance we provide is based on the information you give us about your goals, horizon, and risk comfort.

Use of this website

Content on this site is provided for information. You may not copy, scrape, or reuse it commercially without our permission, attempt to interfere with the site, or use it to send unlawful or misleading material.

Complaints, liability, and law

If something goes wrong, contact us on +1-419-414-2343 or support@shorecreditcorp.com. We acknowledge complaints and keep you informed until the matter is closed.

We are not liable for losses caused by events outside our reasonable control or by your failure to keep credentials secure. These terms are governed by the laws applicable at our place of business, and we may update them; the current version is always published here.

Copyright 2024 ShoreCreditCorp. All rights reserved. Licensed by the Central Bank of United States.